To chat with a live agent during business hours, click on the message bubble 💬 on the bottom right of the website or mobile application.

This will pop up the messenger to "Send us a message" or receive self-service help from our chatbot Rolo.

Customer Support - BetterVet can be reached by emailing support@bettervet.com.
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​Partnerships - For information on marketing opportunities or partnering with BetterVet, please contact marketing@bettervet.com.
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​Medical records - If you have any questions regarding your pet’s medical records, please contact records@bettervet.com.
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* Our team will respond as quickly as possible.

For general questions, marketing inquiries, and more, please visit our contact us page and fill out the form.

* A relevant team member will respond as soon as possible.

BetterVet provides customer support by phone - call us at (888) 788-1165.

* Wait times vary depending on call volume. An automated message will notify callers that live chat can be the fastest option while providing a link to switch from phone to chat.