BetterVet provides visitors and customers with multiple forms of communication, such as:
Live Chat (fastest support)
Live Chat (fastest support)
To chat with a live agent during business hours, click on the message bubble 💬 on the bottom right of the website or mobile application.
This will pop up the messenger to "Send us a message" or receive self-service help from our chatbot Rolo.
Email
Customer Support - BetterVet provides 24/7 customer support and can be reached by emailing support@bettervet.com.
Partnerships - For information on marketing opportunities or partnering with BetterVet, please contact marketing@bettervet.com.
Medical records - If you have any questions regarding your pet’s medical records, please contact records@bettervet.com.
* Our team will respond as quickly as possible.
Contact Form
Contact Form
For general questions, marketing inquiries, and more, please visit our contact us page and fill out the form.
* A relevant team member will respond as soon as possible.
Phone
Phone
BetterVet provides 24/7 customer support by phone - call us at (888) 788-1165.
* Wait times vary depending on call volume. An automated message will notify callers that live chat can be the fastest option while providing a link to switch from phone to chat.